Create a strategy for delivering services that meet the needs of the organization and its customers.
Responsible for installing and configuring semiconductor manufacturing equipment at customer sites. This involves ensuring that the equipment is properly connected, calibrated, and functioning correctly.
Perform routine maintenance on semiconductor equipment to prevent breakdowns and ensure optimal performance. This includes cleaning, inspecting, and replacing worn-out parts as necessary.
Responsible for diagnosing and resolving equipment issues when they arise. This involves troubleshooting and repairing various components of semiconductor equipment, such as power supplies, motors, sensors, and control systems.
Calibrate semiconductor equipment to ensure accuracy and reliability. They also conduct testing to verify that the equipment is operating within specified parameters.
Provide technical support to customers, both remotely and on-site. They assist customers in resolving technical issues, answering questions, and providing training on the proper use and maintenance of the equipment.
Create and maintain documentation, such as service reports, maintenance records, and equipment manuals.
Manage the inventory of spare parts and coordinate with suppliers to ensure the timely availability of necessary parts for equipment repair and maintenance.
Adhere to strict safety protocols and guidelines while working with semiconductor equipment. They ensure that all safety regulations and procedures are followed to prevent accidents or mishaps.
Stay updated with the latest advancements in semiconductor technology through continuous learning and professional development. They participate in training program and workshops to acquire the skills and knowledge required for their job.
